Cleansing and Harmonizing your data as foundation for success
Companies that have embraced on creating a unified and authoritative source of master data in response to a number of drivers, have taken a significant competitive advantage from others that haven’t. In order to move towards master data management, your company needs to develops and leverage customer-centric, rather than product-centric, views of the customer/business interaction, as well as create a unified definition of what constitutes a “product” across distributed lines of business and geographies, and Integrate organization, employee, and location data in response to merger and acquisition activity. For those steps we are here to help
Marketing data, purchase records, customer service logs, trouble tickets, etc. All that critical data repositories can be problematic if not uniformly standardized, managed and maintained. IT Virtual Consultants helps you to master your data to support business planning, and drive product strategy, marketing effectiveness and customer satisfaction.
We have a proven MDM Methodology that is based on best practices leveraged across hundreds of implementations in all facets of information management. We begin by understanding your vision and business goals; then we compare your present master data situation to best-in-class solutions in your industry so we can documents risks and recommendations. Finally, we map the strategy and implementation plan so can you realize full value from your investment. In a nutshell our approach is:
- Customer Data Integration: When different internal entities input and utilize customer data for different purposes on different systems, data integration can be a nightmare. Your team can’t share data if it’s inconsistent or incompatible. We’re experts in data integration. We’ll develop the overarching rules to cleanse, aggregate and standardize customer data from every source to give you a single, comprehensive view of your customers.
- Data Governance: We help you to structure a framework for Data Governance customized to the needs of your organization. We work with your key stakeholders to benchmark the current governance maturity level of your data environment, inventory current assets and identify performance metrics. Then we create a Data Governance and Stewardship roadmap, data quality management processes and process maps based on best practices. And we help you establish a Data Governance body, defining roles and responsibilities to create a sustainable organizational culture of data governance. Our approach delivers the execution framework and roadmap for effective data governance, and the tools to identify and quantify return on investment.
- Meta Data Management: As part of Master Data Management, we can assist with master definition and management including classification, metadata, and glossaries so you can store and access diverse media information including URLs, images and video. We utilize automated tools to discover the semantics and data elements for structured and unstructured data, and create maps between the elements for future analysis
Please contact us if you need more information about our Master Data Management Services